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Easy to follow step by step directions on setting up a new portal

Allison Turner
Allison Turner Oct 06, 2023

I am new to Jira and I am a Jira Administrator.  I just want basic step by step instructions on setting up a new portal for a customer/client>

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Joseph Chung Yin
Joseph Chung Yin
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Oct 06, 2023

@Allison Turner -

Welcome to the community.  You should follow the links provided below on how to setup JSM application to obtain a full understanding to support your env -

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-your-first-jira-service-management-project/

https://support.atlassian.com/jira-service-management-cloud/resources/

https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-look-and-feel-of-your-help-center-and-portal/

https://support.atlassian.com/jira-service-management-cloud/docs/itsm-project-basics/  (This one is a great reference you can start with to get familiar first)

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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