The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Don't see the "import objects schema" tab

Davey Giesen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 18, 2021

Hello Community,

We want to migrate to Insight for Service Management from Insight Cloud (old one). Exporting works and I downloaded a .zip file. I followed this guide: https://support.atlassian.com/jira-service-management-cloud/docs/migrate-insight-cloud-to-insight-in-jira-service-management/

But when Importing I go to Configure Insight I don't see the Import object schema tab. 

I thought it was a rights issue but I am site admin and I have all the rights/rolls.

Could some help me figure this out?

Schermafbeelding 2021-11-18 om 21.08.42.png

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Davey Giesen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 3, 2021

Reached out to Atlassian support. They switched it on.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events