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Does JIRA CLI work with JSM?

craigsparks37 January 11, 2024

We are in the process of building a bot that needs to read and update JSM tickets (Jira tickets) and currently it is being done thru web automation, but depending on traffic sometimes faults due to slow responses etc.

I would like to know if it is possible to search JSM, 

example tickets after certain ticket numbers, in categories, and status' and then add comments, change status' and assign users 

using the JIRA CLI?

 

Thanks a mil.

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Eugenio Onofre
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2024

Hi @craigsparks37

Welcome to the Atlassian Community.
When you mention Jira CLI, I assume we are talking about the Marketplace Plugin.

According to their documentation, it is possible to use the CLI with JSM:
https://appfire.atlassian.net/wiki/spaces/JCLI/overview

Please remember to accept this answer in case it helps resolve your question as it can also help other community members in the future.

Best Regards,
Eugenio

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