Different access to portals

Sebastian Krzewiński
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 28, 2025

Hi!

 

I'm looking the way to achieve below scenario in my JSM:

  • one portal need to be available without login
  • rest of available portals need to be available with login

I configure access without login by check "Customers can access and send requests from the portal without logging in" in JSM global Customer access but result is:

  • for portal without login on request type I see Email confirmation to field which somehow solve my issue it this case
  • for other portals unfortunately I see also field  Email confirmation to and users sometimes forget to log in.

Do you know any solution that I can solve this?

 

Regards,

Seba

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