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Hello everyone,
I am not able to delete customers account which have not been created into an organization.
If I open an organization, a recycle bin icon appear next to every user, but not for user on the root of the list
And I can't find how to add existing customer to an organization.
I've tried the free login portal but I'm stuck with every user created this way.
How can I manage these users ?
Hi @Remy
Org Admin has the capability to manage customers from admin.atlassian.com.
Refer to https://community.atlassian.com/t5/Jira-Service-Management/How-to-Delete-a-Customer-Jira-Service-Management-Cloud/qaq-p/1603537. Note that the Atlassian cloud interface changes from time to time. The steps might change a little bit.
Cheers,
Marini
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