I've went to Settings from the Jira Service Management page. I don't see the options that Atlassian has explained in their 'how-to'. Any help on how to delete a customer would be appreciated since they seem to have made his task more difficult than it needed to be.
I'm not trying to disable the service project.
I am looking to remove/delete a customer. I have clicked on every link and option. I do not see User Management anywhere. I have admin, and just to be sure I wasn't missing something, two co-workers (one who started our accounts), and neither of them can find a solution either.
This should be any easy task Atlassian!
Hi @Zack Niece ,
there are a couple places where you can set (and then delete) a customer :
This should do the trick !
Let me know if this helps,
I'm on the free tier (cloud). When I go to admin.atlassian.com I have to create a group and pay. Do I have to have an atlassian admin account in order to remove customers? That doesn't seem right.
On the project side, I was able to add/remove customers from groups, but I cannot remove the customer from the project. Once removed from the group, the name goes back to the default page.
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
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