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Default template when creating a knowledge base article

Kris Dewachter
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 28, 2022

Hi,

In JSM Cloud, you can create a Knowledge Base article in a Confluence space directly from a Jira ticket. You can select a space and a template. I created a template myself in the space but I can't get it to show up in the 'select a template' dropdown. Any idea if this is possible and how?

I'm working on a premium trial version.

Snip20220927_3.png

 

 

Best regards,

Kris

 

1 answer

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1 vote
Answer accepted
Tom Lister
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 28, 2022

Hi @Kris Dewachter 

At the moment this is not possible.

There is a feature request you can vote for here JSDSERVER-7164

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