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Dashboards permissions


Im creating different dashboards for a specific project. After creating it, there's an option of "sharing" it. If I edit that option by giving edition and view permissions to an specific project + specific role, why can't administrators of that project can see it?

I attach image of the specific fields. Despite selecting specific project + role, the administrators of that project still can't view it.

Another thing happening is that I can't add both permissions at the same time: viewer + editor.

Basically, im creating the dashboards for specific teams, and I want administrators to be able to view them.

Thank you in advance, Alejandra

Screenshot 2021-10-29 at 18.14.54.png

3 answers

2 votes
Carlos Faddul Community Leader Oct 29, 2021

@Alejandra González Why don't you build the dashboard and change the owner to some specific user of the project?

hi @Carlos Faddul 

How can I do that? it doesn't show any results when trying to select a specific user.

@Alejandra González the viewer rules to dashboards in jira only allows viewer to

  1. Project - Any user in specific projects in jira (here you can use the project roles)
  2. Group - Any user in group of jira (then you can select any group created in jira)
  3. My Organization - Any logged in user in your instance
  4. Public - Anyone on the internet. No sign-in required 
  5. Private - only you can see this dashboards

Since you are a site-admin, you can create a specific group, with yourself and this other person. After creating the group you can use option 2 of permissions, since this is a workaround.

I hope I helped you.

If this post was helpful, mark it as Accepted Accepted, so you can help others who may have the same difficulties.

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Hi @Carlos Faddul 

I used the first option, by giving permission to administrators under a specific project, but they still can't see it. Do you know why?

Carlos Faddul Community Leader Nov 11, 2021

@Alejandra González do you already use the "Permission Helper"?

You can use to validate permissions in specific issues/projects, the permission is the "Browse Project"

Captura de tela 2021-11-11 091525.png

hi @Carlos Faddul 

Administrators do have browse project permissions and thats the role im giving permission to the dashboards.

Carlos Faddul Community Leader Nov 11, 2021

@Alejandra González can you login by user as site-admin ?

Sometimes I have users here at the company who have a little difficulty using jira.

Thuan Nguyen Atlassian Team Apr 20, 2022

Hi @Alejandra González 

Besides adding projects / groups to "Viewers". The users, who want to see the shared dashboards & filters, need to be in groups that are in one of the groups in the "Share dashboards and filters" permission.

You can add group to "Share dashboards and filters" by going to Settings > System > Global permissions

Screen Shot 2022-04-20 at 11.55.15 pm.pngScreen Shot 2022-04-20 at 11.54.32 pm.png




I am a site admin and I am having the same problem. I choose the group or user to share a dashboard with and click save. Jira gives me the "updated successfully" message but when I check, it still only shows Private. I made sure that at least four of the groups I am in (and the person I am sharing with) have the "share dashboards" permission assigned.

hi @Carlos Faddul 

How can I do that? it doesn't show any results when trying to select a specific user.

Carlos Faddul Community Leader May 04, 2022

@Alejandra González , do you have issue security level in some projects ?

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