Customers permission in one project

[flim]

Is it possible to grant/restrict customer to certain request type in a single project?

[Ines B. · Accepted solution]

We are using the plugin My Requests Extension for Jira Service Management | Atlassian Marketplace to restrict the access to request types to groups in the customer portal

[Mohamed Benziane]

Hi,

The permission is applied in all the project, you can't use the permission scheme to grant/restrict access to specific issue type. So in your case you can play with the issue security level (but this is not customizable in free plan) to put a level in specific issue type to hide/show them.

Or try to find a suitable app in the marketplace.

[Sebastian Krzewiński]

Hi @flim 

Unfortunately it is not possible in JSM. From project you can grant/restrict access to all request types. I don't know if it possible by app from marketplace.

Regards,

Seba