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Customer notifications count as automation?

alejandra.jimenez
alejandra.jimenez December 18, 2023

Hi there,

As you know automation rules have a certain number of executions per month, so we are trying to adjust our rules to that number, but I want to know if the default customer notifications also use them and count as one execution?

Hope you can help me with my question :)

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Mikael Sandberg
Mikael Sandberg
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December 18, 2023

Hi @alejandra.jimenez,

Welcome to Atlassian Community!

No, customer notifications do not count towards the automation limit, that limit is only for automations, nothing else. 

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alejandra.jimenez
alejandra.jimenez December 18, 2023

Hi @Mikael Sandberg thank you  :D

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