Customer name from organisation is taking slow to populate in Reporter field in Client Service Proje

Prathim Mukherjee
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February 20, 2025

When the staff / agents are trying to put the Reporter as external customers under organization. Please see screenshot attached. Multiple users and agents are expereincing slowness and sometimes it takes about 5 minutes to load the customer info which is coming from external customer account created with Organisation 

This is randomly happening on multiple tickets under CLient Service ProjectJIRAAA.JPGOrg.JPG

 

https://illion-tenderlink.atlassian.net

 

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