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Custom Reports

Ken Fioretti
Ken Fioretti Apr 06, 2022

Anyone have one that reports on volume by category 

 

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Brant Schroeder
Brant Schroeder Community Leader Jul 12, 2022

@Ken Fioretti Welcome to the Atlassian community

We apply components to our request types when they are submitted.  This categorizes them and then we just created a custom report in the service desk that shows the volume by category.  You have to add each category as its own series.

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