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Custom Portal URL with own domain Edited

I thought i read somewhere that you could customise the domain of the customer portal but i cannot find it anymore.

Instead of pointing customers to this url

I want customers to use

2 answers

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Dirk Ronsmans Community Leader Jul 12, 2021

Hi @Leon

A solution provided by Atlassian for custom domains doesn't exist yet. There is an ongoing development issue for it (

Like @Dave Bosman _Realdolmen_ mentions you can always set up your own url and point it towards the instance as a redirect. You cannot use it as a full mask option as the links on the site will redirect to the official cloud url.

One plugin that I know of that places itself before the instance is Refined ( ) this redesignes your portal and should allow you to use a custom domain.

Hi @Leon 

You can't change it.

But you could point your own (sub) domain to the url in the dns settings of the domain. 



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