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Creating report for SLA and first response

Roqya Mokhtar October 29, 2022

I want to create a report in Jira for SLA and time of first response but I don't need an average I need a 95 percent, is there a way to do that?

3 answers

1 vote
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 30, 2022

Hi @Roqya Mokhtar and welcome to the community,

I second what @Kai Becker stated, unless you want to add more details to your question.

Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 30, 2022

@Roqya Mokhtar like both me and @Kai Becker said:

set perc report.png

1 vote
Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2022

Hi Roqya,

what do you mean by "I need a 95 percent" ?

You should be able to select the following:

Screenshot 2022-10-29 at 21.53.24.png

0 votes
Roqya Mokhtar October 30, 2022

I don't need an average report, I need a report with a percentage.

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