Hello,
we use Matrix42 for Customer-SelfService.
We would like to integrate JIRA / Confluence Self Service in it as well.
Idea:
The employees start choose the Service in Matrix which triggers some scripts.
The scripts uses the variable from the Matrix42 environment.
The steps (example):
- Customer chooses a JIRA Projekt template and the script creates it in - according to the decision - in the atlassian Cloud or OnPrem. (Project ID and Name come dynamically from Matrix42.)
- a 2nd script creates some project specific MS Entra-usergroups and set the permissions for it in the new project.
- A 3rd Script creates automatically a Confluence Space for the new JIRA projects and set the permissions for the same MS Entra-usergroups which have been used for the JIRA project.
- in JIRA a new Mailhandler (E-Mail-this-issue-Plugin) will be created and some local service users being necessary
- At the end a summary will be sent to the project lead with all the information like: project, URL, Usergroups, etc.
We would like to implement all this with ScripRunner for JIRA and Confluence.
Questions:
- Are these Scripts able to create new groups in MS Entra or we have to use classic Powershell?
- Is the workflow OK or is there a more efficient workflow?
Thank you for your oppinions.
Best regards
Istvan
