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Costumer notification template in different languages

Fernanda Dresch Rabenschlag
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November 28, 2023

https://confluence.atlassian.com/jirakb/some-customers-are-not-receiving-the-custom-customer-notification-email-templates-in-jira-service-management-1116292279.html 

 

I have read this information, but cannot make it work. Jira page doesn't look the same. The English templates shows for the other language. How to fix it? 

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