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Copy form from parent ticket

Harish Sharma September 10, 2024

In the scenario where there is a ticket that then with the help of automation clones two tickets now these two tickets are getting duplicated but there is the main ticket which has a form attached to it I want that form to get attached to the two cloned tickets

How do I do that?

2 answers

0 votes
Harish Sharma September 10, 2024

Test .png

 

Hi @Manoj Gangwar 

This is the automation I have created. How can we change this according to your reply.

Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 10, 2024

You can change copy from to parent then test

Harish Sharma September 10, 2024

I did. But it clones in the parent ticket itself. I want the form to be visible on the Cloned ticket

Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 10, 2024

You can add a branch and then copy form from parent or trigger issue

0 votes
Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 10, 2024

Hi @Harish Sharma ,

Welcome to the Atlassian Community!

You can create an automation rule similar like below-

 

test1.PNG

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