The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Copy form from parent ticket

Harish Sharma
September 10, 2024

In the scenario where there is a ticket that then with the help of automation clones two tickets now these two tickets are getting duplicated but there is the main ticket which has a form attached to it I want that form to get attached to the two cloned tickets

How do I do that?

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Harish Sharma
September 10, 2024

Test .png

 

Hi @Manoj Kumar Gangwar 

This is the automation I have created. How can we change this according to your reply.

Manoj Kumar Gangwar
Community Champion
September 10, 2024

You can change copy from to parent then test

Harish Sharma
September 10, 2024

I did. But it clones in the parent ticket itself. I want the form to be visible on the Cloned ticket

Manoj Kumar Gangwar
Community Champion
September 10, 2024

You can add a branch and then copy form from parent or trigger issue

0 votes
Manoj Kumar Gangwar
Community Champion
September 10, 2024

Hi @Harish Sharma ,

Welcome to the Atlassian Community!

You can create an automation rule similar like below-

 

test1.PNG

NoName
Contributor
October 31, 2024

Does this actually copy the forms into the ticket too? When I recently asked, I was told it was not possible to clone the forms when cloning tickets.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events