Copy Request Type to a Custom Field using Automation

[Pedro Henrique de Abreu Costa]

Hello community, I would like to use Automation to copy Request Type value to a custom field in a child related issue. I tried some options but no success at all. Could you help me? Thanks in advance.

Regards,

[Mark Segall · Accepted solution]

Hi Pedro,

This is possible by using smart values.  See the screenshot below where I configured a quick automation to update all linked issue descriptions with Request type:

Happy Holidays

[Pedro Henrique de Abreu Costa]

Hello @Mark Segall , thanks for your reply. Smart values sounds awesome to me. I tried, but not on description field. I create a simple text only custom field to put the smart value, but I got an error:

Did I do something wrong?

Thanks again. Regards

[Pedro Henrique de Abreu Costa]

[Pedro Henrique de Abreu Costa]

I can't believe it!! My mistake. I put ".." while writing the smart value. The solution was perfect to me @Mark Segall , thanks a lot. Happy holidays for you too

[Mark Segall]

Excellent!  Happy I could help.  😊

[Just1ce]

Hi there!

Can anyone advise how to eliminate translating while copying {{issue.Request Type.requestType.name}} to a Summary field?

Example:

If I have enabled translation, it may paste different language option into the summary field (I didn't figured out yet based on which criteria translate option selected). And I want to stick it to English only.