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Converting text field into user id

Tanel Käomets
Tanel Käomets Jul 01, 2022

Is there anyway possible to convert the username that is typed into text filed into user id or no?

 

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Sphinx13
Sphinx13 Mar 13, 2023

Any updates on this? 

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Joseph Chung Yin
Joseph Chung Yin
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Jul 01, 2022 • edited

@Tanel Käomets -

Welcome to the community.  Another option you may want to consider instead of using Automation for Jira rule is creating a custom field (data type of user picker), so one can type in the username to automatically associate with the user account.

I will look further into your automation rule usage and advise further.  Stay tuned.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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Tanel Käomets
Tanel Käomets Jul 01, 2022

That would not work because data user picker field users come from azure sync, and before we make ad accounts for employees they have to make an issue about it. That's why it needs to be a text field.

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Dave Mathijs
Dave Mathijs
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Jul 01, 2022

Hi @Tanel Käomets welcome to the Atlassian Community!

Can you please elaborate a bit on the use case?

When you have a custom field type text, you cannot change it into another field type like a user picker for example.

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Tanel Käomets
Tanel Käomets Jul 01, 2022 • edited

I would like the type text value to be used in user picker field, but to do that it needs to have user id to update it via automation.

Currently the end result using this is no value.

image.png

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