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Connecting email account to jira service desk (gmail works, microsoft email doesn't)

Seagull 1963 December 10, 2021

Hey there

 

I tried to connect my email account to jira service desk (gmail works, microsoft email doesn't).

I followed all the steps in the manual but connecting my microsoft email address (the actual support email we use) to the jira service desk doesn't work. No email becomes a ticket in Jira..

 

What could be the problem here? Maybe something like giving access to 3th party apps in the email settings?

 

Kind regards

 

1 answer

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 10, 2021

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