Close ticket without notifying reporter

[Steve Fell]

HI

We have a number of 'dead' tickets that we need to close but do not want to notify the reporter? 

I would like to do this ticket by ticket and not in bulk if possible.

Any ideas please?

Thanks

[Mark Segall · Accepted solution]

Hi @Steve Fell 

You could create a new notification scheme with limited notifications and use that temporarily while you're cleaning up the issues.  Then switch back when you're done with the clean up activity.

[Brant Schroeder]

@Steve Fell the easiest way is to use the bulk update feature in Jira and not send notifications.  

[Steve Fell]

Cheers