Clone a ticket and form to another project

[chaz.anderson]

Hello all,

I have an automation in place to clone a ticket from one project upon creation into another project but im unable to clone any forms from the original ticket into the cloned ticket. All research ive done states this is not possible and forms can only be carried over to the clone within the same project.

Alternatively is it possible to pull the data from the form and put it into the description of the cloned ticket?

Cloning the ticket works but not adding the form.

Any suggestions or advise would be greatly appreciated.

[Mikael Sandberg · Accepted solution]

Hi @chaz.anderson,

Welcome to Atlassian Community!

Forms cannot be copied between project, so at the moment your only option would be to create and attach the form as a PDF to the issue (you find this under settings for the form) and then copy the PDF over. Once the REST API is released you should be able to get data out of the form and add it to the cloned issue. Currently the API is on track to be released in Q1-Q2 2023 according to Atlassian's public roadmap. 

[chaz.anderson]

Thank you, ill keep an eye out for the updates on the REST API.

[Sue Lund]

@Mikael Sandberg When I clone an issue within the same project, it is not copying the form.  Is this also just the way it is and we'd have to add the form after cloning?

[Mikael Sandberg]

@Sue Lund in out-of-the-box Jira that is just the way it is, you would need to either add the form after the clone is created or use an app like Deep Clone for Jira.

[Sue Lund]

Thank you for the info.

[Aleksandra Leesment]

Hey, now it is possible to do using Jira automation and API. Hopefully it helps.

[Marlene Kegel - codefortynine]

Welcome to the community, @chaz.anderson.

I am Marlene from codefortynine.

You could also check out Deep Clone for Jira. 

With our app it is possible to clone issues along with its forms to another project.