Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,217
Community Members
 
Community Events
176
Community Groups

Clone a Service Desktop Project?

We are looking for the ability to clone a current Service Desk project to deploy new Service Desks from. Does anyone know if this capability is present yet?

Also, does anyone know fi we can actually create a new template to deploy from?

It seems that neither of these are possible in the cloud version (or server version).

Does anyone know of a 3rd party app that might provide this functionality?

Thanks

JD

1 comment

@jd_brooks 

You can create a new project with the shared settings of the project you want to clone, wouldn't that be the case?

The new project will assume field, screen, workflow and permission schemes settings.

Do you think of anything other than that?

This is not what i am looking for. i am looking for the ability to clone a project (with nothing shared).

I want a completely independent project, but with the exact content as the original with no dependencies on the original. The problem with the "shared settings" is that if you change something, the change is propagated to the others. i need complete independence, but just a copy of the original.

is there a way to create a project with shared settings, then go back and un-share them? That would probably provide what i am looking for.

Comment

Log in or Sign up to comment
TAGS

Atlassian Community Events