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Client specific queues

Hannah Palmer
Hannah Palmer
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October 2, 2023

I want to create queues which are client specific e.g. any ticket raised, I can triage to the client name and then it'll show in that queue. 

Is this possible? If so, please could you let me know how to create this?

 

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Mohamed Benziane
Mohamed Benziane
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October 2, 2023

Hi,

Welcome to the community

You could play the organizations fields in the filter to show only issue from this org ( client). You just need to make sure that the organization is automaticallt put in each request

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