Question: Is it possible to change/configure the standard filter behind the "View open" link, when I search for an Organization in the Customers function (see screenshot)
At the moment the JQL starts with reporter in organizationMembers("Organizationxyz")
I would change it to Organizations = "Organizationxyz"
my problem:
I have customers that work for different organizations and it's too big of an effort to add the customers to the different organizations.
When I search for open tickets I find only part of the tickets for a specific organization
Thanks Adrian
Found an answer but no solution in https://community.atlassian.com/t5/Jira-Service-Management/The-Customer-view-shows-tickets-where-quot-Reporter-in/qaq-p/1539719#U2148988
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