Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

The Customer view shows tickets where ( " Reporter in Organizations")

 When i go to Customers tab in Jira servicedesk,

 

I get the view where it shows tickets where ( " Reporter in Organizations")

I need to change the filter, any possibilities.
image.png

the filter i get is as below, any chance to change the filter.

image.png

1 answer

Hi,

Do you want to change a filter under the "x open / x closed" links? They are hard-coded in Jira, so it's impossible to do. When you click on these links, you are redirected to the Issue Navigator (as you show on the screen). You can modify this searching and save as your new filter.

Kate

@Katarzyna Pawlak _Deviniti_ 

Thank you,

 

Just want to look in to options if there is a chance i can change the filter in jira system.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

1,358 views 16 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you