Canned Responses export

Mark Tobin February 13, 2024

I've searched Community pages and Googled but can't find a way to export a list of Canned Responses. We've just moved to cloud and all existing canned responses were created as Shared, which means we've hit the limit of 100 shared responses already. I just need to export the existing shared and personal so that I can review and tidy up to allow capacity for the creation of more shared canned responses by our Service Desk.

 

Thanks......

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Tuncay Senturk
Community Leader
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February 14, 2024

Hi @Mark Tobin 

I'd suggest raising a support ticket.

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