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Can we create a Jira Service management ticket that repeats periodically?

Jerryton Surya
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2022

Is it possible to pre-plan and have a recurrent Jira Service Desk Ticket created automatically? We need to check our server on a regular basis.

2 answers

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2022

Hi Jerryton,

There are some add-ons out there to help with that, but here is an article that I wrote recently that guides you how to do it for free. If the article helps you, give it a like.  :-)

https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

Jerryton Surya
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2022

Thank you @John Funk The article was really helpful

Like John Funk likes this
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 14, 2022

Excellent! Glad you could use it!

Like Jerryton Surya likes this
0 votes
Karyna Tyrnavska _SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 14, 2022

Hi, @Jerryton Surya !

Try out the Recurring Checklists and Report add-on, if you`re ok with Atlassian plug-ins. My team has developed this add-on to deal with recurring tasks. It allows to create a recurring tasks with a checklist and monitor every action item via ine-oage report

Jerryton Surya
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 15, 2022

Thank you @Karyna Tyrnavska _SaaSJet I'll give a try 

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