Originally, I was trying to automize Opsgenie alert linking to JSM incidents, following this guide: Auto Link Alerts to Jira Service Management Incide... - Atlassian Community
The final step kept failing because of an authentication issue, so I started troubleshooting it by trying a simple API call:
https://%company%.atlassian.net/rest/api/2/issue/%issue-key%
Authorization: Basic <base64 encoded api key>
Content-Type: application/json
I'm using Postman for this and put the values in the appropriate fields.
I followed the guide here for the authorization topic: https://developer.atlassian.com/cloud/jira/service-desk/basic-auth-for-rest-apis/#supply-basic-auth-headers
I created the API key with my user in the Atlassian Admin section and base64 encoded it using Powershell and the format myemail:apikey etc.
Still, I'm getting the error that either my supplied issue key doesn't exist or I'm not authenticated.
What am I missing?
Thanks!
Hi Marius,
You need to use an API Token instead of an API Key when using the Jira api.
You can generate one here: https://id.atlassian.com/manage-profile/security/api-tokens and then encode that and try again.
Cheers,
Patrick Tripodi
GLiNTECH
Hi Patrick
That did the trick! Thanks!
Best Regards
Marius :)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.