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Can't find approval on the workflow

Dona Dianisya
Dona Dianisya
Contributor
December 15, 2024

Hi Atlassian Expert,

I want to add approval step on the workflow, but I can't find the check box for approval when I setup the workflow.

Can anyone guide me please?
Thank you.

approval workflow jira.jpg

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Robert Wen_Cprime_
Robert Wen_Cprime_
Community Leader
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December 15, 2024

Hello @Dona Dianisya !

Is the workflow active?  I've found that it doesn't work on inactive workflows.

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Dona Dianisya
Dona Dianisya
Contributor
December 15, 2024

I have already activated it. Previously when I set up new workflow, I also can find it. But I don't understand why the approval button disappears.

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