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Can't enable widget

Grégoire Mathonet April 19, 2022

Page keeps teeling me to:



Update your permissions to enable widget.

Make sure that the Project Role atlassian-addons-project-access has access to Browse Project, Service Project Agent, Modify Reporter and Create Issues in your project permissions.



but checking in, I see that the four access rights are given to the role. I have no idea what to change next, I have tried removing access right and giving again, but to no luck.

2 answers

0 votes
Jos September 27, 2022

Hi folks,

Thanks to another thread I have managed to fix the JSD Widget. Trying to fix the permissions for atlassian-addons-project-access didn't help.

However, by adding the Jira Service Desk (Application access) to Browse Project, Service Project Agent, Modify Reporter and Create Issues finally fixed it!


Good luck!

Kees Bloemendaal October 19, 2022

Browse Project, Service Project Agent, Modify Reporter and Create Issues all have atlassian-addons-project-access and Service Desk Team Granted.

Project is "open" to everyone

Can't get it to work / enable

0 votes
Andrew Hall May 21, 2022

@Grégoire Mathonet - I'm having the same issue. did you figure it out?

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