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Can not transition issues when the Transition Issue permission is restricted to current assignee

Hello,

I am writing to report a bug in Jira Service Desk.

Short Description: "You don't have permission to transition this issue" displays when the Transition Issue permission is restricted to Current Assignee.


Screen shot:  2020-09-22 13_55_33-[ESSD-1248] Re_ [E2E Sales_1664] ESSD-1247 FW_ Web subscriptions update notifica.png

Steps to Reproduce:

1. Set the Transition Issue permission only to Project Role, Current Assignee, and Service Desk Customer - Portal Access. (Screenshot).

2020-09-22 13_57_18-Project Engineering & Services Service Desk - Project Permissions - JIRA.png

2. Locate an unassigned ticket that is Waiting for support.

3. Set yourself as the assignee.

4. Click on Waiting for support.

Expected behavior: The appropriate issue transitions display.

Observed behavior: "You don't have permission to transition this issue" displays, and the appropriate issue transitions do not display.

Work around: If the page is refreshed in Chrome, then the issue transitions display and work appropriately.

Environment information:
Chrome 85.0.4183.102, Windows 10, Jira Service Desk Cloud, New Issue view.

 

 

 

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