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Can an Asset Custom Field dynamically change it's values based on another Asset Custom Field value?

Eli Devlin

Hi,

Let's say I have two Asset type Custom Fields:

I select 'Application A' from the first field, and then I want the second field to only show Assets that have a relationship with the 'Application A'.

If I changed my selection to 'Application B', I want the available options for the second field to then change accordingly without changing the AQL of the field.

I know that you can achieve this in forms, but what about in Issue View?

I also know that you can achieve 'cascading' options with non-asset custom fields.

The goal would be to allow users to select the affected Application first, and then drill down into it's various services, such as the API, or onboarding, or the portal, etc. so that you may have an Issue relating to Microsoft Teams, specifically it's Telephony aspect.

Is this type of configuration possible?

Accepted answers

Fernando Eugênio da Silva_2ddgg8

@Eli Devlin

You can do it!

Let's to say you need to have this configuration for your assets field B

"Aplications" is the name of attribute I'm using to make the relationship between the assets objects, then after you just need to change the field ID.

This works for Help Center and internal view.

Let me know if you have questions.

All comments

Fernando Eugênio da Silva_2ddgg8

@Eli Devlin

You can do it!

Let's to say you need to have this configuration for your assets field B

"Aplications" is the name of attribute I'm using to make the relationship between the assets objects, then after you just need to change the field ID.

This works for Help Center and internal view.

Let me know if you have questions.

Eli Devlin

Hi @Fernando Eugênio da Silva thanks for your reply.

In your example, is customfield_10806 used to represent the field for hypothetical "asset field A"?

So it reads:

For asset field B, only show values where the 'Applications' attribute matches the selected value from asset field A

If I understood that correctly, what a wonderful solution thank you

Fernando Eugênio da Silva_2ddgg8

@Eli Devlin

Yeah, you got it! This is exactly the point. The field ID is about customfield Assets A.

Sorry if was not clear

Let me know if you have doubts.

Eli Devlin

OK that makes sense thank you.

I've tried doing this but haven't been successful yet. Could you see if you can spot what I'm missing, please?

So lets say I have Custom Field 1/Object 1
Name = Bloomberg

Parent Name = Bloomberg

This is stored in custom field 11283

And Custom Field 2/Object 2

Name = Bloomberg Terminal

Parent Name = Bloomberg

For the AQL of the second Custom Field I wrote: "Parent name" = ${customfield_11283}

Then I select Bloomberg in Custom Field 11283, but the second Custom Field doesn't yield any results.

Do I need to append .Name or something similar to the ${customfield_11283} smart value?

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