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Can Virtual Service Agents in Jira be used without login or e-maildres?

Rishi
Rishi
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January 14, 2025

Can customers use the Virtual Service Agents without login or e-mailadres? 

Whenever we launch the interface (widget or other forms) to interact with the VSA

 


Virtual Service Agent. There is always this message: 

"Enter your email to log in or sign up"

Is it possible for customers to ask questions to the Virtual Service Agent(s)  without login or sign up?
If so, please provide the instructions.

 

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