Hello:
Does Jira have the ability to apply our company's records retention schedule to help desk tickets?
Thank you,
Hi, @esteinberg. Welcome to the community 👋
This simple answer is yes. You'll do this with Atlassian Automation.
That said, we don't know how complicated your company's records retention schedule is 😉
Let us know if you don't think Automation will be able to handle this.
Best,
-dave
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