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Can Jira remove records in accordance with our Records Retention Schedule?

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May 13, 2024



Does Jira have the ability to apply our company's records retention schedule to help desk tickets?  


Thank you,

1 answer

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Dave Rosenlund
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May 13, 2024

Hi, @esteinberg.  Welcome to the community  👋

This simple answer is yes. You'll do this with Atlassian Automation.

That said, we don't know how complicated your company's records retention schedule is 😉

Let us know if you don't think Automation will be able to handle this.



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