Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can JSU Automation Suite for Jira Workflows be used with team-managed projects?

I've been taking a look at the JSU Automation Suite for Jira Workflows app and from the documentation, it seems like it can only be used with a company-managed project. 

Can it also be used for team-managed projects? 

2 answers

1 accepted

1 vote
Answer accepted

@Stephanie Morrison -

Welcome to the community.  In Team Managed Projects, JSU will not work for you based on what I know of.  It is because WFs associated with TMP type project, one cannot add custom validation/conditions/post-functions against transitions.  You can only use "Rules" provided within the WFs.

Example - TMP WF's


On the other hand - CMP WF's - You can add conditions/validators/post functions


Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Hi @Joseph Chung Yin 

Thanks for this, that does help. In testing the Rules, it looks like it will do about 90% of what we want, so it should meet our needs. I didn't want to go too far down the JSU Automation path if team-managed projects would be a limitation and it sounds like that's the case. 

Thanks for your help!


1 vote
Mark Segall Community Leader May 17, 2022

Hi @Stephanie Morrison and welcome to the community!

It depends upon what you're trying to do.  It is possible to do a lot of things with automation for team-managed projects (especially at the project level).  However, if you're trying to have automations that span across company/team-managed projects you may run into a few pain points.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

274 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you