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Can I import "Key" into Assets

Hrefna Kap Gunnarsdóttir February 23, 2024

Hi, community.

I'm importing data for a customer and one of the attributes the they want is Key.  As I understand it, Key is a system field and cannot be added as a label.

The customer is moving from Server to Cloud and there are a number of links between regular Jira cases and Assets.

I haven't been able to import the Key - always get this error:  "You must select this attribute mapping as an identifier if the destination attribute is a system attribute".

Is this mission impossible?

Regards; Hrefna

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