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Can I import "Key" into Assets

Hrefna Kap Gunnarsdóttir
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February 23, 2024

Hi, community.

I'm importing data for a customer and one of the attributes the they want is Key.  As I understand it, Key is a system field and cannot be added as a label.

The customer is moving from Server to Cloud and there are a number of links between regular Jira cases and Assets.

I haven't been able to import the Key - always get this error:  "You must select this attribute mapping as an identifier if the destination attribute is a system attribute".

Is this mission impossible?

Regards; Hrefna

1 answer

0 votes
Rocco De Angelis September 3, 2024

Hi @Hrefna Kap Gunnarsdóttir 

Do you have found a solution for that problem?
Facing the some problem.

Hrefna Kap Gunnarsdóttir
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 17, 2024

Hi, Rocco.

Sorry for the late reply, only saw your response this morning.

If I remember correctly, my workaround was creating a new attribute called Old_key or something like that and then importing the key into that attribute.  

I never received a response here and googling didn't help at the time.  Someone at my workplace suggested to me this was one way and since was sufficient for the customer at the time, I went with that.

 

 

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