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Can I change status of ticket automaticall by subject or contents of mail?

中込 晴菜
中込 晴菜 October 19, 2022

Hi.

I want to change status of ticket automaticall by subject or contents of mail.

If someone knows, please help me out.

Thanks.

 

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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October 19, 2022

Hi @中込 晴菜 

You can do that with Jira Automation. But what exactly is your case. What will this subject has?

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