I need an automation which does the follow:
Trigger: Field value change in CHILD ticket
Branch/related issues: Identification of PARENT through JQL
Action: Update of field in Parent by doing an average of values from the same fields from all CHILD tickets linked to the PARENT
I have configured the trigger and branch/related issue section but cannot find any smart values which retrieves values from CHILD tickets.
Linked Issues have this smart value: {{issue.issuelinks.Issue."FIELDNAME".average}}
Any one ever used the smart value for the parent/child link?
Hello @Nawaaz SOHAWON
I recommend that within the branch you use a Lookup Issues action to retrieve all the "child" issues of the parent. Then you can average the values thus:
{{lookupIssues.<fieldname>.average}}
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.