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Bulk Editing by changing a custom field to a system field

Hello, 

We have a custom field called " Due Date" and hundreds of issues associated with this field while there is system field called " Due date". We would like to remove the custom field called Due Date and assigning all the information associated with this field to " Due date" field. Is it possible to do this? If so how without any impact. Thank you so much!

1 answer

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Answer accepted

Hi @Elif Alverson,

The most important thing you should do, is first of all make sure to get the data from your custom field copied over to the system field.

You should be able to pull this off with an automation rule.

As a trigger, choose scheduled and add a JQL statement to retrieve the issues that have a due date filled out in your custom field, but not in the system field. Test this first in regular search to make sure you get the desired result, but it should look something like this:

Due is Empty AND "Due Date [cf_xxxxx]" is not Empty

Then run an Edit issue action that copies the data from one field to the other and execute the rule.

When the data is updated, make sure to replace the custom field with the system due date field on all screens where it being used.

When the update is successful, you should be fine to remove the custom field. 

Hope this helps!

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