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Branch schedule tickets

Danielle David October 12, 2022

Hi,

I need to create several tickets based on certain dates.

I have about 14 different tickets I need to schedule and I am trying to keep them within one -3 automations. However I cant seem to find the right branch.

 

I am trying to say on this date etc, then create a new ticket, then create another ticket etc.

 

 

1 answer

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 13, 2022

Hi Danielle,

Can you share the rule that you have so far? 

Danielle David October 16, 2022

HI John, see belowimage.png

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 17, 2022

Are the issues that need to be created have any type of relationship to them? For example, when the first one is created, then it could trigger the others to be created based on some type of information, such as the date. Or are they all independent?

Danielle David October 19, 2022

@John Funk no relation all independent.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 20, 2022

Can you describe the use case in a little more detail then?

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