Best way for customers to add objects to assets

Lana Kelly
Contributor
October 14, 2024

Hello! We're rebuilding our asset management system from scratch using Jira Assets, and I wanted to get the community's opinion on something.  

The scenario is this:  A user submits a request for a WidgetSystem (WS).  Once the WS has been reviewed by risk, legal, data protection, etc. and approved, the user signs the contract with the WS.  Then, we want them to put information in assets beyond what was in the original request (date of review, etc.).  What's the best way for users to add their objects in Assets?

So far, we've come up with a csv file in an editable place (GDrive) that then gets uploaded to Assets once a month with all of that month's new additions and direct entry into Assets.  I had hoped there was some way to create a form for them to fill out that would generate an asset, but haven't looked into it.  Does anyone have any other suggestions or solutions they use?

1 answer

0 votes
Lisa Forstberg
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 15, 2024

Hi @Lana Kelly ,

You know you can both create and edit objects via Jira automations? 

So if the user fill in a  Jira request form you can use that data to create the object and fill the object attributes from whatever the user inputs in the Jira form.

all the best

Lisa

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events