In Automation under Project settings, we have a rule created for auto closing issues after specific SLA.
However this is not working for one type of issue. Other types of issues are getting auto closed without any errors.
The automation does not seem to be considering this issue type as the logs do not show any error. it seems to be skipping these types of issues.
@Roshin Joy, Welcome to the Community. For the Community to be able to assist we will need more info. Can you provide the following:
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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