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Automation for auto closing the ticket

Rodriguez_ Jhon Ronald
Rodriguez_ Jhon Ronald August 23, 2021

Automation for auto closing the ticket once the reporter comment that consist a word "close"

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Hazwan Ariffin
Hazwan Ariffin
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August 23, 2021

You can set it up as per the screenshot: Screenshot 2021-08-24 at 1.21.21 PM.png

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Rodriguez_ Jhon Ronald
Rodriguez_ Jhon Ronald August 25, 2021

Hi @Hazwan Ariffin , what will be the visibility of the comment? Public or internal?

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