We have two inboxes for the same project and requests should be assigned to a different person depending on the receiving inbox.
How can we identify the receiving inbox in an automation?
The JQL fields available is a bit limited in this area. you can use request-channel-type = email to see if it came in via email but not to which email address.
A workaround is perhaps to assign different request types to each address? Use that to differentiate between them to be able to build automations on top of that.
regards
/L
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