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I would like to use an automation to send people a slack message when they have not responded recently (>24h?) to a Jira comment in which they are @ mentioned. I currently have several automations that send a daily or weekly messages to certain people and channels. This one seems to a bit more difficult, though.
Here is what I have tried so far:
Maybe I am thinking about this entirely wrong? Anyone have a better solution?
this solution might solve your request https://community.atlassian.com/t5/Jira-Service-Management/Notify-user-when-no-comment-was-added-for-x-days/qaq-p/1847669
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