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Audit trail for Jira Asset Management

Edited
madeleon I'm New Here Aug 12, 2022

Hi Jira Community,

We just started using the IT Asset Management for Jira our question is if there is a way to recover or restore the deleted assets in the Jira Asset Management and is there an audit trail? Thanks, team!

1 comment

@madeleon

Welcome the community.  Unfortunately, one cannot restore deleted Insight (Jira Asset Management tool) object in Jira/JSM unless you restore the entire DB.

Here is a KB article on this topic - https://confluence.atlassian.com/jirakb/how-to-restore-deleted-insight-object-types-or-objects-1086419735.html

For Insight audit trail, I believe you will need to contact Atlassian Support (https://support.atlassian.com) for assistance.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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