Assets - Advanced AQL Filter Issue Scope

Becky Murray February 7, 2025

I am trying to check muliple custom fields are set to a certain value and then set my custom field with the value it needs. We have ObjectSchema Complaint then Object Type Complaint Info then the Following objects:

  • Routing (Custom Assets Field) - Set on (priority Consumer Complaint) by object INreference
    • Attributes: Legal, Compliance
  • Priority Consumer Complaint (Custom Assets Field) -
    • Attributes: Yes (Routing = Compliance), No (Routing - No Value)
  • Primary Category (Custom Assets Field) -
    • Attributes: Home Improvement Services, Credit

I am trying to check if:

  • Primary Category = Home Improvement
  • Priority Consumer Complaint = Yes
  • Then Routing would be set to Compliance

I have tried the following and it does not work:

  1. objectType = "Routing" AND (object having inR(objectType = "Priority Consumer Complaint" AND "Name" = ${customfield_11662.label})) AND (object having inR(objectType = "Primary Category" AND Name = "Home Improvement Services"))
  2. objectType = "Routing" AND (object having inR(objectType = "Complaint Info" AND "Priority Consumer Complaint".Name = ${customfield_11662.label} AND "Primary Category".Name = "Home Improvement Services"))

Does work is:

  1. objectType = "Routing" AND (object having inR(objectType = "Priority Consumer Complaint" AND "Name" = ${customfield_11662.label}))

Routing displays Compliance because of Priority Consumer Complaint = Yes. But i want to check more values than just the one.  Reason is we have different Categories and not all complaints are Priority.   How do i get it to check the other attributes values, and add that in addition to the filter that is working?

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