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Ask JQL query

Sebastián Durán July 19, 2024

Hey,

I need a JQL query to filter issues that do not have the status "Closed".

Currently, I am using the following query: resolution = Unresolved AND Organizations = "Org"

Can you help me? Thanks!

3 answers

2 accepted

4 votes
Answer accepted
Victor Law
Community Leader
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July 19, 2024

Hi @Sebastián Durán

It is possible to extend the existing JQL query with an additional Status field:

resolution = Unresolved AND Organizations = "Org" AND status != Closed

It is strongly recommended that you go through the JQL query document to understand better how to construct a JQL.

https://support.atlassian.com/jira-service-management-cloud/docs/jql-fields/#Status 

 

Thank you.

Sebastián Durán July 19, 2024

Thanks Victor!

Is there a way to apply the same query to all the queues at once?

 

2 votes
Answer accepted
Scott Schellhardt
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July 19, 2024

Hi Sebastian,

You will want to use the status != Closed JQL

Sebastián Durán July 19, 2024

Thanks!

Another question, Is there a way to apply the query to all queues at once?

0 votes
Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 19, 2024

Hey @Mikael Sandberg ~ only if the Unresolved text were in quotes would that be considered as the resolution value.  In this case, 

resolution = Unresolved

 translates to open issues...

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