Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

After server to cloud migration - best practice to inform / onboard external JSM portal user

Hi,

we are currently planning our cloud migration and we have about 900 external JSM portal users... what is the best workflow to onboard them? On test migrations I am not sure if they all are correctly imported under "portal users", it also looks like they are added as active users without product access to user directory.

  • just send them the new portal URL?
  • let the execute on "forgot password"?
  • set them to "suspended" in the user directory?

What was the method you used to inform / onboard your portal uses?

Thanks in advance,
Best, Henri

1 comment

Hi @Henri Volk [amily] ,

It is quite old thread but I am wondering which way did you choose? 

Like Gustav Lindskog likes this

Comment

Log in or Sign up to comment
TAGS
AUG Leaders

Atlassian Community Events