we are currently planning our cloud migration and we have about 900 external JSM portal users... what is the best workflow to onboard them? On test migrations I am not sure if they all are correctly imported under "portal users", it also looks like they are added as active users without product access to user directory.
What was the method you used to inform / onboard your portal uses?
Thanks in advance,
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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